Sunday, February 15, 2015

the best service

In the middle of my trip to Hong Kong, I took a side trip to Tokyo with my dad. At first I really didn't feel like going to a country that did not speak a language I am comfortable with, as I just wanted to chill comfortably without having to plan much. But discussing it with my dad, we decided that Japan was a good option due to the fact that its currency value is low now. So I spent quite a bit of time planning and ensuring I could get around despite the language barrier. It was kinda stressful actually.

But this trip to Tokyo was actually much more fun that I expected, and now I wish I could spent more time there. There are many fascinating things there, like this is the place where anime is originated from, this is also the place of consumer electronics, and the food is really amazing, like intensely amazing (it seems that every restaurant you go to, you are guaranteed to get good food). One thing that caught my eye was how clean the streets were, especially since I did not see trash cans on the streets (so people would just carry his/her own trash and dump it after).

One thing that I actually enjoyed was to take subway trains because it is very convenient to go from one place to another. At first I was quite intimidated by the subway system as the map looks pretty chaotic, but once I understood the system it was actually pretty easy. I really appreciate the "efficiency" of the system.


Perhaps one of the things that amazed me the most was the service that I received in Japan. It's just outrageous, people are super nice and polite, There was a lot of bowing, I was pretty overwhelmed. 

The quality of service was just spectacular. I took the train from airport to the hotel, and I decided to order coffee (bit expensive) during the train ride. And when the train hostess was giving me the cup of coffee, she gently said with a smile (with very decent English) "be careful, it is hot", and then she bowed. I never been treat as nice in Tim Hortons or McDonald's.

This type of good service is very common in Japan as it is part of their culture, they are brought up and taught to treat customers like this.

Two thoughts came in mind when I think about this.

One is, are they genuinely bowing to you out of gratitude, or they just do it because they get paid and it is so ingrained in their culture? This is hard to tell, but I do think some do this genuinely. This does makes me reflect on how my attitude should be when I serve at the church. Sometimes, it is easy to get caught by the "routine" of things, and do things mechanically instead of genuinely wanting to serve out of gratitude to God.

Second thought is, I felt very welcome on the establishments I went to due to this warm service. Often I find it hard to feel welcomed when I visit a church. Many times I have seen that people who already know each other will congregate in their own, making it hard for newcomers to feel welcomed. But I also  have seen churches where the welcoming is quite good, like even the pastor will spend some time with the newcomers, and that is nice. My thought here is that, if a worldly establishment can make someone feel so welcomed, shouldn't a church make people feel even more welcomed as we are broken people coming together with joy to worship our gracious God. 

These thoughts seems slightly random, but yeah.

2 comments:

Anonymous said...

Haha random thoughts, yes, but good thoughts. Gosh I really want to go to Japan!!!

Doris Tang said...

Hahhaha I like this post! Hahah, this is why I like visiting Japan - the good service, good food wherever you go and lots of things to do! :D :D :D And thanks for the reminder about our attitudes when it comes to serving our Lord!